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QuickBooks 2016 Email not Sending turns out a complex problem for the user at times. It needs a rectification. Here we must not forget that QuickBooks accountancy software is among the best. It has gained a tremendous reputation in the business world especially when it comes to small and medium size companies.

QuickBooks is beneficial but unsent email could be a problem

There are many advantages associated with QuickBooks. One can do direct printing itself from the software. There is no need to download file for this. In case, you are making use of online version of QuickBooks, you can approach the file anytime and from anywhere. Other advantage is direct mailing to debtors, customers and clients. All this happens from QuickBooks. But the mail will not go if you are having the problem with form or PDF files. QuickBooks unable to send emails could be a problem but it gets resolved. It is important for you to know the main cause responsible for the problem of not sending an email. You can resolve the issue effectively if you know the problem otherwise things are difficult.

Problem in forms & heaviness of PDF file

One of the problems is that the form you want to send is not transferred in the stipulated time. It could also be that it is not sent at all. When you send the form through QuickBooks, the procedure is accomplished in two steps. QuickBooks commences the process after conversion and saving the form in PDF file. Next, it adds this file to email and then transfers it with the cover note. If the PDF file is too heavy meaning it has graphics, formatting, cover images etc apart from various elements that enter during the time of form conversion, it can slow down the process of sending the email. If you want a solution to the problem, make it sure that the file range is below 25000MB. Other reason for slowness of sending the mail could be a computer issue. For the faster speed, you can clear the system.

Tackling the issue

You first restart QuickBooks.  Then send the forms again. For this, you will have to exit. If this process does not work, you can check the status of QuickBooks PDF converter. If resend of the forms does not work, it could be a problem with QuickBooks PDF converter. This is for creating the PDF files. For this, you can verify the status of printer queue for QuickBooks PDF converter.

For the solution, you can go to Windows and after that click start. Next, click the control panel and then double click on printers and faxes. Now, double click on QuickBooks PDF converter icon for opening the document queue and the status area. After selecting the current print job, you need to choose the document- cancel. If you do not cancel print job [you will get the status error and it reads-error deleting], you make a reboot of the computer. After that do a restart of QuickBooks. Once this is over, you can email again the forms.

In case, you use QuickBooks in multi-user mode, you can exit from QuickBooks on the computer you are operating. If you do not solve the problem by this, you can delete QuickBooks PDF converter. When you send forms the next time, QuickBooks reinstalls driver automatically but for this, you have to log in as administrator to Microsoft Windows. Right click for QuickBooks PDF converter and select delete. If you follow a genuine procedure, you can tackle the mail issue in QB.

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