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QuickBooks Not Responding problem concern for the user of QuickBooks.  If such a situation occurs, QuickBooks cannot transfer the mails to Outlook or it cannot send invoice. There are various causes of failure. One can get the solution by doing steps correctly.

When QuickBooks  is not responding, you generally get an error if you email a transaction or a report. For this, if there is any Outlook windows open, you have to close it. There could be two major causes of the error. One is the incorrect set up of the email preference.  Damaged MAPI32.dll file is the other cause.

Be sure that the email preference setting is correct in QuickBooks

If you are using Microsoft Outlook along with Microsoft Exchange server, you can open Outlook and after that log in before you check the QuickBooks preference.

  • Select edit>preferences>send forms
  • You can tap on my preference tab, after that set Send e-mail by using an option you want to see and after that tap OK.
  • Now, you shut down QuickBooks and other programs as well.
  • You restart Windows
  • You restart QuickBooks
  • You email the transition or report

 Email preference setting is accurate in the internet explorer

  • You can close QuickBooks
  • After this, open the internet explorer.
  • You tap on tools>internet options.
  • You tap on the programs tab
  • In the program tab, you be sure that the correct email program gets selected. This is selected as the default email program. It is important to select Outlook when mail is sent from Outlook. If it is from the Outlook express, you can choose the Outlook express. You choose correct option by clicking Apply and then OK.
  • Now close internet explorer
  • Now open QuickBooks
  • After this, email the transition or report.

Toggling the email preference settings

  • You select edit>preferences>send forms
  • You tap on My preferences tab, choose QuickBooks email and then select Ok.
  • Select Edit> Preferences
  • Choose Outlook and then click OK
  • Email the transition or report

If you use Windows Vista or Windows 7, you be sure that QuickBooks is not operating in the compatibility mode.

  • Shut down the QuickBooks
  • You have to make a right tap on QuickBooks icon on the desktop and after this choose Properties.
  • In properties Window, you tap the compatibility button
  • Go to the section compatibility mode. Be sure that the checkbox having written – run this program in compatibility mode for is not checked.
  • Now you tap on Ok
  • You can open QuickBooks and after that email transaction or report.

Another problem when QuickBooks  is not responding, it cannot send the invoice in such a situation. You can follow the system restore instructions.

  • You take old of Windows logo key and after that tap on R.
  • Once you get rstrui.exe, you tap on enter
  • You can choose restore to an earlier date
  • Under the suggested restore, you can click date from calendar before problem was there.
  • Hit ok/restore
  • Computer will shut down
  • With the status bar, you will see the restoring setting box
  • After it finishes, the computer restarts

If you follow the exact procedure, you will be able to tackle the problem. If you are not able to do the process and are facing obstacles, you can seek the expert help. You will be well guided by experts. The experts have the skill and the experience to solve the issue with a genuine guidance till satisfaction.

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